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IMPORTANT INFO

Important Info

It is your responsibility to ensure that the products you are purchasing are compatible with the existing materials on your roof. We will not be liable for any costs or damages associated with mix-matching products that aren't designed to be used together. 

If you are unsure or have any doubts, please contact our specialist team here at Five Star Roofing and we will be able to help find the product that meets your needs. 

Refund Policy

We do not offer refunds for change of mind, or if you incorrectly ordered. 

If a received product is not as stated, defective or damaged, please contact us. If you can provide satisfactory evidence that the product has a major fault you may reject the product and seek a refund or exchange. In the event of a return, you will be liable for the cost of return delivery. 

Refunds will be issued using your original payment method. If a debit or credit card was used, then the cardholder and the same card must be present to complete the transaction.